/* Support / enquiry tickets */
.support-stats {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(120px, 1fr));
  gap: 0.75rem;
  margin-bottom: 1.25rem;
}

.support-stat {
  background: #fff;
  border-radius: 12px;
  padding: 0.85rem 1rem;
  border: 1px solid #e2e8f0;
  text-align: center;
  cursor: pointer;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.support-stat:hover,
.support-stat.is-active {
  border-color: var(--md-primary, #e85d04);
  box-shadow: 0 4px 16px rgba(232, 93, 4, 0.12);
}

.support-stat .value { font-size: 1.5rem; font-weight: 700; color: var(--md-secondary, #1b4965); }
.support-stat .label { font-size: 0.72rem; text-transform: uppercase; color: #64748b; }

.support-badge {
  display: inline-block;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  padding: 0.2rem 0.55rem;
  border-radius: 6px;
}

.support-badge--open { background: #dbeafe; color: #1d4ed8; }
.support-badge--in_progress { background: #fef3c7; color: #b45309; }
.support-badge--answered { background: #d1fae5; color: #047857; }
.support-badge--closed { background: #f1f5f9; color: #64748b; }

.support-ticket-card {
  background: #fff;
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  padding: 1.15rem 1.25rem;
  margin-bottom: 0.75rem;
  transition: border-color 0.2s;
}

.support-ticket-card:hover { border-color: #94a3b8; }
.support-ticket-card.is-selected { border-color: var(--md-primary, #e85d04); box-shadow: 0 0 0 2px rgba(232, 93, 4, 0.15); }

.support-ticket-card__head {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.5rem;
}

.support-ticket-id {
  font-family: ui-monospace, monospace;
  font-size: 0.85rem;
  font-weight: 700;
  color: #1565c0;
  background: #e3f2fd;
  padding: 0.15rem 0.5rem;
  border-radius: 6px;
}

.support-reply-box {
  background: #f0fdf4;
  border: 1px solid #bbf7d0;
  border-radius: 10px;
  padding: 0.85rem 1rem;
  margin-top: 0.75rem;
  font-size: 0.92rem;
}

.support-admin-layout {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.5rem;
  align-items: start;
}

@media (max-width: 960px) {
  .support-admin-layout { grid-template-columns: 1fr; }
}

.support-check-card {
  max-width: 480px;
  margin: 0 auto;
}

.support-success-ticket {
  background: linear-gradient(135deg, #e8f5e9, #f1f8e9);
  border: 1px solid #a5d6a7;
  border-radius: 14px;
  padding: 1.25rem;
  margin-top: 1rem;
  text-align: center;
}

.support-success-ticket code {
  font-size: 1.1rem;
  font-weight: 700;
  color: #2e7d32;
}